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Control Your Goals

August 7th, 2008

Far away there in the sunshine are my highest aspirations. I may not reach them, but I can look up and see their beauty, believe in them and try to follow them where they lead.
— Louisa May Alcott

We have aspirations. We all set goals. When we go to the grocery store and set goals on what to buy or how fast we can finish and get home. At work we can rush to be done at 5 pm, and set goals to be home by a certain time. We set goals to be out of Iraq as a country, or who we think should be in a political position. We set goals to live a great life and make big money.

Bottom line is that it is easy to set goals and much harder to achieve them. As a matter of fact, we can set a goal in 3 seconds to make a million dollars, or win the Olympics, or fly to the moon. But setting a goal is not helpful unless we can take action to achieve those goals. Often a goal simply turns into “wishful thinking.” Because, those goals are for the most part out of our hands. Don’t get me wrong, we can dream and work to achieve them, which is very valuable, but whether or not you achieve them is not always directly in your control. But other things are.

For example, a salesperson can set a goal to sell 1 million in product in 6 months. But, the salesperson doesn’t really have control over who buys or how much. Therefore, the goal is a great dream and an excellent target, but not a goal. It is too easy to brush it off later as too high, or out of your hands, or the economy took a dive.

A good goal is always in your control. A good goal is achievable and measurable. Which means the salesperson, although they can’t control who buys and for how much, they can control how many calls they make, how many presentations they make, how much time they spend sharpening their skills and product knowledge, how much networking they do, and how well they remain motivated and prepared. A good goal is something that is in your control, and you treat it as non-negotiable. You view them as something that you can do, and will do each day before quitting time. Never letting yourself out of it by way of excuse or laziness. Because, after all, it is in your control and you either do it and get closer to your success, or you don’t do it and move further away from your dreams.

No action is neutral when it comes to achievement. Every action is either bringing you closer or further away from where you want to be.

Goals are not wishful thinking, like they are so often used. They are much more valuable then that, they are your key to moving forward, out of the Status Quo and into seeing your dreams become reality.

That type of goal leaves you with no choice but to take action. When goals are in your control, they keep you out of the clouds and into moving toward your dreams one achievable and measurable step at a time. Dream big, and then take action to achieve your daily goals.

It is easy to know where you are, sometimes it is easy to know where you want to be. But the real challenge is found between now and then. This is where success happens, in daily achievable activity set to the measurement of a goal.

May you see your highest aspirations in the sun and start walking, or better yet running toward them each day when you wake up. Dreaming is easier done in bed. But reward and success is found up and moving toward the sun.

Goals, Knowledge, Motivation, Sales

Response Time

August 6th, 2008

Riddle: 5 Frogs are sitting on a log. 4 frogs decide to jump off. How many frogs are sitting on the log?

Answer: 5 frogs. Deciding to do something and actually doing something are 2 different things.

I was having some short and rapid discussions today. I realized I really didn’t have time to go through a lot of thinking processes before I responded. I simply had to respond. And this is a common occurrence for us all the time. We are in situations where we don’t have the luxury of following the normal response pattern of stimulus, thought, and response. And we are simply stimulus - response.

This happens when you are playing sports and your body just responds quickly to a ball or other player’s movements, when a fighter jet pilot has to respond to a situation, when a kid runs in front of your car, or when your foot comes off the gas and onto the break as you drive when you see a police car- whether you were speeding or not. But it also happens in conversations, business deals, and arguments with a spouse. It is in these moments that you don’t have time to answer the way you always should, or the way you want other’s to perceive you. In these moments you answer from who you really are. You answer from passion, emotion, instinct, and conditioning.

So, if you hear a great speaker, read a good book, or go to a conference. Unless you are able to understand a concept, internalize the thought, and then practice the behavior, all that knowledge will do you little good when you need it most. The split second decisions and words that come from inside your reservoir of true knowledge and passion, they are developed. You can shape them and mold them so it changes who you really are. Then, in those split second moments, you don’t have to think or try, but simply BE… who you really are.

What are you doing to develop who you are personally, professionaly, socially, emotionally, physically, or spiritually?

May I encourage you today to set aside 30 minutes minimum a day to read a book, listen to audio, talk with a friend that challenges you, or whatever you may find to develop who you are. Seek to truly understand, Internalize it, and apply it.

What better thing could you possibly build into than a better, truer, and more authentic you?

- Jon Bohm

Goals, Inspiration/Values, Knowledge, Motivation

Who I am Today.

July 30th, 2008

Some things have to be believed to be seen.

Have you ever stopped just to think about how you became who you are? Not simply what you do, or how many kids you have (we all know how that happens), but how you came to view the world like you do, how you came to think like you do, how your personality and self image came to be?

I have read so many self improvement books, tapes, speakers, and surrounded myself with successful people just to realize that none of that can make me become who I need to become to achieve what I would like to achieve. They are valuable, they are inspirational, they are helpful, but they are simply knowledge and virtually useless unless I can apply it to me and use it to change something about who I am becoming.

The type of change that truly changes people and gets results is never theory, or simply reading, it comes from experiencing and from doing. From living out who you are becoming.

This is why so many people can go to a conference, or a training, and hear a great speaker who is successful beyond imagination in your industry, and still leave virtually the same as when you went in. The wildly successful speaker tells you what they did and how you can do it in your business too, so why can’t you do it too? The answer is often simply that you are not him. You are you.

His processes of thought and action may not work for you, and that speaker has developed themselves to succeed and then lived it. You can hear it, you can know it, you can think it, breathe it, and eat it for lunch, but until you develop your understanding of you and take action to apply nothing changes.

People will often ask me “how do I make more money,” and the answer is you have to become worth more. That involves more than reading a book or going to a conference. More than knowledge and understanding. It means action, it means living it, it means taking the sometimess hard steps to change and become worth more.

It means more than knowledge it means:

  • Character
  • Courage
  • Action
  • Endurance
  • Knowing yourself and knowing others
  • Dreaming and Vision
  • Excellence
  • Balance
  • Belief in what you haven’t seen yet
  • Living through the storm long enough to see the sun come out
  • It means listening and having an open and creative mind
  • etc.
It means you have to develop the intangibles, the things that you know about you - that nobody else knows, it means facing the demons, and developing who you really are, not simply what you do.
Are you developing the intangibles, the stuff that makes you who you are today and who you will become tomorrow?
To put it simply - To have, you must first become.
- Jon Bohm

Inspiration/Values, Knowledge, Leadership, Motivation

Self Evident Truth?

July 29th, 2008

This is how humans are: we question all our beliefs, except for the ones we really believe, and those we never think to question. ~Orson Scott Card

Today I had a great conversation with a client and friend about what things are truly self evident. The thought was posed that if something is a common truth to all humans, then as an organization you really shouldn’t have to write it down, and if you did write it down, well, that speaks negatively of your organization.

A couple extreme examples might be:

  • If you have to put, “Do not murder fellow employees” as part of your values. Well, then you have a very scary place to work considering you actually have to list that on your values.
  • Or, if you are ever watching the news when they uncover a case of child neglect, and they find a witness or passer-by to give their thoughts on the situation and the passer-by responds with “I take care of my kids!” loudly and proudly as if they should win some kind of reward.  And all of us watching at home are thinking, well of course you take care of your kids, right? I mean what parent has to proclaim that kind of obvious value?
So, if an organization puts honesty as a Core Value, is that the same thing? I mean, isn’t that obvious? We don’t have to write that down… do we?

I would argue that very few things, if anything, is so self evident that we can avoid to communicate it as a truth.

As an organization your Core Values are things that are non-negotiable, the very moral compass all decisions are measured by.  Which means that if honesty is a core value, and the CEO tells the secretary, to tell a caller, that he is not there, then the board would have to fire their CEO.

Values are things you hold onto, whether they are a strategic advantage or disadvantage for you to do so. You hire and fire based off of them. When an organization views values for what they are, as non-negotiable, then honesty usually falls right off the list.

So, are values really that self-evident that we can avoid writing them down and assume they are commonly known? Unfortunately, a resounding “No” is my response. It is not merely enough to have them, but they must be clearly and regularly communicated, no matter how common they may seem.

One of the greatest examples I have found of Core Values is in our Declaration of Independence as it states; “We hold these truths to be self-evident…” and what followed became the very basis for what America is.  Those values are stated to be “self-evident” by their very authors. Yet, they had the forsight to write them down and clearly communicate them.  May we learn from their example, both in our organizations and personal lives.

-Jon Bohm

Inspiration/Values, Knowledge, Leadership

Reality Vs. Negativity

July 28th, 2008

Carole Doi was born during WWII in one of America’s internment camps for Japanese Americans. She grew up in America and married a man of Japanese descent. They were thrilled when they had a little girl.
At birth, however, the child’s feet were severely twisted so that her toes faced inward. Carole was determined to help her baby grow up to have a normal life, so she decided that the child’s feet would not ever be an issue in her life. They bought her orthopedic shoes, and encouraged her to build up her feet and legs. They even supported her when, at a young age, she wanted to try out ice skating.
The hard work and encouragement paid off. In 1992, these proud parents watched as their daughter, Kristi Yamaguchi—the little girl born with the twisted feet—won the Olympic gold medal for ice skating.
- Excerpt from the One Minute Motivator

Staying positive and focused on your dreams can be a daunting and difficult task. You have to have an iron will, thick skin, or be oblivious, right?

I often hear people say I am a realist, I don’t always look at the positive. Well, so are Kristi Yamaguchi’s parents, that really happened. Focusing on the negative doesn’t make you a realist, it simply makes you negativist.  

Right now, because of the state of our economy, people are so quick to say why everything is failing.  That is simply not reality, everything is not failing, and in every slow economy at least one company in every industry finds a way to rise to the top.  The difference is while so many are saying why things don’t work, can’t work, and why it won’t happen (easy to do, there are always a lot of those reasons), there are those succeeding, who are saying why things do work, why they can happen, and how they will make it work.
Will you shape the reality of what happens to you through the negative or through the window of positivism?   Both will become reality, one is just more helpful than the other.
Since the time we were kids we are told:
“Don’t bite off more than you can chew”
“Don’t go where you’re not wanted”
“Don’t talk to strangers”
One of the biggest things I deal with when helping professional sales people is call reluctance.  And can you think of any 3 worse phrases for a sales person to think then the above listed phrases?
How many sales people start their days by listening to the news or reading the paper about who died, got shot, or robbed, and how bad the economy is?  Is it any wonder how easy it can be to be negative?
That is why forming habits of thought that are positive and affirming your strengths, the good you see in the world, and good you see in yourself is on of the most powerful things we can do.
Everyday we can choose the positive or the negative, for the sake of the known world, may we always choose the positive.  Then we can find a way we can make it work, look for reasons why it will happen, and then work smart to see it become reality.
Making the sun shine on cloudy days with you-
Jon Bohm

Inspiration/Values, Knowledge, Motivation, Sales

Comparison Trap

July 24th, 2008

Success is to be measured not by wealth, power, or fame, but by the ratio between what a man is and what he might be.
— H. G. Wells

By what measuring stick do you measure yourself?
How do you measure if a business, or staff, or even if you are being successful?

Success is often measured by how the boss feels about you at any particular moment. Have you ever had a job when you felt that way? You just never know, for sure, if people are pleased. If you are getting “it done,” unless someone is patting you on the back. But then, is it the right person patting you on the back? Do you have people that are telling you the truth about your performance, or just trying to keep the waters calm?

All these questions build insecurities and inevitably lead to comparing yourself to the closest availble persons in your field, in your life, in your class, in your work place, in the local paper, or across the globe. Often this leads to thoughts that you won’t be successful unless you can be better than whomever you are comparing yourself to at that moment.

After all, it only makes sense, right? When you apply for a job, you are compared. When you play in sports you are compared to the other team. When you place a bid you are compared either by value, price, service, or political gain. If we are always compared it only makes sense to compare yourself to others, right?

I would say wrong. And this is why. When outside influences compare you they are making a judgement, a gamble, on who will do the best job. They are not measuring your future success, they don’t know that yet. They are simply judging your past achievements and guessing on the future. Developing who you are is the process of pulling your future successes into your present. That can only be done by you. And when you are measuring success by what you know you are capable of, not by what someone else placed your value at.

The best definition of success (I believe in this principle so much I use it with all my clients) is the continuous achievement of your own predetermined goals that are stabilized by balance and purified by belief.

Let that sink in for a minute, and ask yourself. Do you have predetermined goals? Are you reaching them? Are they inline with your beliefs? Are they bringing total success to all areas of your life, or just one or two?

If you can make that your model for success, then you can, and will escape the comparison trap and begin pulling your future successes into your present.

Remember the person in the mirror knows what you are capable of, and reaching to develop that person always pays the biggest ROI.

- Jon Bohm

Goals, Inspiration/Values, Knowledge, Motivation

Motivation and the Blame Game

July 9th, 2008

Awhile back in the Peanuts cartoons, Snoopy had broken his right leg. And with his white cast, while he was hanging out on top of his dog house, Snoopy began to think about his situation and said; “My body blames my foot for not being able to go places. My foot says it was my head’s fault, and my head blames my eyes. My eyes say my feet are clumsy, and my right foot says not to blame him for what my left foot did . . .” Snoopy looks towards the audience and confesses, “I don’t say anything because I don’t want to get involved.”

Today while speaking on motivation and habits of thought to a group of professionals we had a dialogue about motivation. Motivation has 3 arenas it can really be generated from:

1. Fear/Force: This type of motivation is external and it is temporary. When a manager forces their people to work late hours or do something unexpected, or else! This type of motivation will only work while the manager is standing over their people. And since it is external, it becomes temporary, and as they say; “When the cat is away the mice will play.”

2. Incentive: This type of motivation is the most common motivation source I find in business. Often companies use incentive bonuses, trips, rewards, or recognition to provide motivation for reaching a particular level of production or sales. This is also external and temporary. Which means when that incentive is gone the motivation to keep up the same level of work is also gone.

3. Attitude: Or habits of thought, is a type of motivation that is both internal and permanent. Which means, when it comes to performance or excellence your attitude (which is controlled by you) is your source for motivation.

When either Fear/Force or Incentive are removed, people will begin to blame and point fingers at the lack of force or incentive as the reason for a lack of motivation. Things begin to slow down, and eventually people and managers get tired and just like Snoopy want to avoid the whole thing and stay out of it.

But the managers, companies, employees, or individuals who can successfully develop the attitudes of themselves, and those around them, will find the secret to permanent motivation and a true and pure way to avoid the blame game.

When we are motivated by our own internal attitudes there is nobody left to blame, no more excuses to make, and no more responsibility to dodge. We are forced to take ownership of our thinking, our attitudes, and our motivation.

Behavior is always shaped by attitude, change the attitude and begin the process of improving results.

-Jon Bohm

Knowledge, Leadership, Motivation

With Ears Wide Open

June 30th, 2008

“To be able to listen to others in a sympathetic and understanding manner is perhaps the most effective mechanism in the world for getting along with people and tying up their friendship for good. Too few people practice the ‘white magic’ of being good listeners.”- Oliver Wendell Holmes

I went through a drive-thru burger joint today, and as I was speaking with the cashier by means of the telecom something hit me. First of all nobody likes that crazy telecom because it is like speaking to the Mars Rover. But one thing any good cashier does well is “active listening.”

“Active Listening” is simply listening to what a person says with enough purpose to repeat back to them in your own words what you heard them say. In the drive-thru, sure this is important, but in relationships it is a necessity. And very few, I mean very few, people do this well.

I once heard someone say that being listened to is so close to being loved that most people can’t tell the difference. When was the last time someone really listened to you? To how you were thinking about something, what you were experiencing, or what you were feeling?

When was the last time you truly listened to someone yourself with enough intent to actually repeat back what you heard, and make sure you understood. Not to take an order at a drive-thru, but because you care. I have noticed that very few people do this very well at any function. Your ability to simply talk to others about what they are thinking, feeling, and experiencing will give you a distinct advantage among your competition.

Have you ever had a salesperson try to get you to buy something who never listened to you, never found out what you needed, and demonstrated they didn’t care enough about you or your situation to listen? If you have, I can almost guarantee one thing; you didn’t buy.

Whether you are a sales person, a supervisor, a minister, a counselor, a spouse, parent, friend, coach, or simply buying your gas we can all pay forward the biggest free gift available to personal interaction. The gift of listening with your ears wide open.

-Jon Bohm

Inspiration/Values, Knowledge, Leadership

Feel the Heat..

June 25th, 2008

Watching big, “Lake Effect,” snow flakes fall from a winter sky in Upstate New York is a beautiful thing. Landing on thick oak and pine branches and floating down onto the window sill would make a great winter day. And to top off a great winter day we would make a fire and read a book as the fire crackled and the snow fell outside.

A real fire takes at least 2 good logs an hour, usually more, and if you really want it to put out some warmth you have to add twice that. It is a pretty obvious thing to anyone who has made a fire that you won’t feel the heat until you put some wood on the flames.

In the same way you have to put some “wood” on the fire of your business or life before you see growth, profits, and feel the heat. “Wood” could mean books, training, advertising, marketing, sales training, management development or supervisory training. And if you need any of those things be sure to give me a call. But all those things are only good if they are aligned with the strategic direction and plan of the organization.

Wood that really puts out the heat means you have to strategically plan what you need to accomplish, develop your employees to align with that plan, and then set goals and execute that plan in a systematic way that maximizes your resources to see the bottom line improve.

Occasionally I meet business folks who say they will plan their business when they have time, or develop their sales force after they improve their bottom line, or we will align the organization after we get through this quarter.

That sounds just as silly to me as saying, “I will add some wood to this fire once this fire starts putting out some real heat.” In business, planning and executing strategic goals is not a “chicken and the egg” thing. It is the difference between “success and failure.”

Happy Planning!
-Jon Bohm

Knowledge, Leadership

Training will Pay off

June 24th, 2008

Sometimes when the economy slows down, the temptation of a business or as an individual is to cut back on training and development of ourselves or our employee’s and supervisors.  When the opposite is often a better strategic decision.  When things are slow, what better time could there be to use that extra time to train your people to be ready to rock and roll when things pick up?  

Pick up a book, invest in training, set goals and develop a strategic plan to pull you out of the slow economic turn.
In 1942 the U.S. sent the first consignment of Mustang fighter planes to England for the RAF. Very little actual training was given to pilots in those days: the extent of their pre-flight instructions for the new plane was a pat on the back and a few words of encouragement. However, the new Mustangs were so much hotter and faster than previous ones that 3 out of the 5 pilots assigned to the plane were killed trying to make the transition.

Proper training is essential for good productivity. The time spent on learning a new job or technique will be more than made up for in the amount of work accomplished through knowledge.

1) Do your employees and supervisors have the proper skills to carry out their jobs successfully? How could you train them to work more efficiently and independently?

2) How might you benefit by having a more knowledgeable and highly skilled team?

3) What could you do to develop and enhance your own knowledge of your business or field?


Knowledge